Privacy Policy

1. Introduction

OpenChamber ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business formation guidance platform and related services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile details
• Business Information: Business name, type, industry, state of formation, and related details
• Payment Information: Billing address and payment method details (processed securely by Stripe)
• Communications: Messages sent through our platform, including community chat and support requests
• Usage Data: Task completions, feature usage, and interaction patterns

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate personalized business formation roadmaps
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Connect you with relevant professional service providers
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Information Sharing

We may share your information in the following circumstances:

• With Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
• With Partners: Professional service providers you choose to connect with through our platform
• For Legal Reasons: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@openchamber.io.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, remember your preferences, and improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Key third-party services we use include:

• Supabase: Database and authentication services
• Stripe: Payment processing
• Vercel: Website hosting
• Anthropic: AI-powered assistance features

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to the United States and other jurisdictions.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@openchamber.io